Lacelit | Shop Policies

SHOP POLICIES

By visiting lacelit.com, you are consenting to my shop policies. These policies were last updated on August 11, 2022. Any changes or updates to these terms will be reflected on this page.

GENERAL

All Lacelit products are printed, packaged and mailed by Kimberly from her home studio in Monrovia, Calif. Please remember that all Lacelit items are original works of art. Designs, photography and graphics may not be reproduced, altered, used or imitated without written permission from the artist. Copyright © 2014-Forever Kimberly K. Taylor-Pestell, Lacelit. All rights reserved.

PAYMENT METHODS

Accepted payment methods include credit card, PayPal, and Lacelit Gift Card codes.

RETURNS

Refunds are only offered if there was an error on my part in describing the item, or if the item arrived damaged due to an error in my packaging.

Custom orders are non-refundable due to the personalization, made-to-order process.

Digital downloads are non-refundable due to immediate delivery of purchased item.

SHIPPING

U.S. DOMESTIC

I carefully package and ship out within 2-3 business days after your payment is received. I use standard USPS delivery with tracking (see below for sticker-only order exception). If you would like to receive your items sooner, please contact me prior to checking out or select one of the shipping upgrade option at checkout. If your order has not arrived by your estimated delivery date, please let me know right away.

Shipping of Stickers: To avoid high shipping costs for small, single quantity items, your die-cut stickers (up to 5) will ship via regular USPS first-class letter mail for $1 (U.S. Domestic). If your order contains additional items, it will ship in a sturdy, flat rigid mailer.

INTERNATIONAL

I do not currently ship internationally from this website. Visit my Lacelit shop on Etsy for international shipping destinations.

DISCOUNTS & SPECIAL OFFERS

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